SMS Privacy

When you opt in to receive text messages from Computer & Communications Innovations (CCI), we collect and use your mobile number and consent information to provide the text messaging services you requested.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that assist us in delivering customer support and text messaging services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CCI SMS Terms and Conditions

Computer & Communications Innovations (CCI) sends conversational and service-related text messages to customers who have expressly opted in. Messages may include responses to support requests, service updates, appointment coordination, outage notifications, and account-related communications.

Opt-in: Customers opt in by completing CCI’s SMS Consent form and selecting the unchecked consent checkbox. CCI does not send SMS messages until the customer has completed this process.

Message frequency: Message frequency varies based on the customer’s support and service activity.

Charges: Message and data rates may apply. Contact your wireless carrier for information about your messaging plan.

Opt-out: You may cancel the SMS service at any time by replying STOP. After you reply STOP, you will receive a confirmation that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.

Help: Reply HELP for assistance, email support@cciustn.com, or call (615) 928-2438.

Carriers are not liable for delayed or undelivered messages.

Privacy: For information about how CCI collects and uses information, please review our Privacy Policy at [PRIVACY POLICY URL].

Consent is not a condition of purchasing services. View our Privacy Policy